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Dispatcher

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Click on the words “Apply to this Job”. You will then either create an application or edit your current application that is on file.

Position Information

Position Information

Working Title Dispatcher
Department/College/Unit University Police-0823
Requisition Number S_170547
Posting Open Date 08/09/2017
Application Review Date:
(To insure consideration, please submit all application materials before review date)
08/31/2017
Posting Close Date
Open Until Filled Yes
Description of Work

Working under general supervision of a Dispatch Supervisor, incumbent receives incoming emergency and non-emergency calls requesting police, fire, and EMS assistance. Operates telephone, radio and computer-aided dispatch (CAD) systems and dispatches emergency units and/or personnel in response to requests for assistance. Coordinates communications during field activity and relays information to appropriate department, public safety officials or other agencies. Also maintains records; typing and filing. Ability to work well under pressure, during both routine and intense emergency situations with the ability to remain calm, communicate effectively with callers and emergency responders. High attention to detail, strong customer service skills, and familiarity with campus and city geography is highly desired. Ability to multitask and work with frequent interruptions is paramount.

The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, qualified applicants are considered for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See: http://www.unl.edu/equity/notice-nondiscrimination.

Minimum Required Qualifications

High School or equivalency considered. Experience with multi-line phone system, customer service and computers to include word processing, spreadsheet, database, and email software programs necessary.

Preferred Qualifications

Two or more years working with public safely communications preferred. Use of a computer aided dispatch (CAD) and multi-channel public safety radio system desirable. Prefer experience in using GIS and the monitoring of security equipment. Familiarity with police records and property management preferred. NCIC certification preferred or ability to obtain within one year of hire.

Pre-Placement Driving Record Review Required No
Physical Required No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment/random testing for alcohol and controlled substances. No
Criminal History Background Check Required Yes
Posted Salary $16.585/hr
How to Apply

Click on the words “Apply to this Job”. You will then either create an application or edit your current application that is on file.

For questions or accommodations related to this position contact

Please call Human Resources at 402-472-3101

Job Category (old) Office/Service
Job Type Full-Time
Alternate Work Schedule (if other than 8-5) Varying shifts include days, nights, weekends and holidays
Position funded by grant or other form of temporary funding? No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position is part of a 24 hour, 7 day a week, 365 day a year operation, and at times may require working various shifts, weekends, and holidays. The ability to work University of Nebraska Football Games is also a requirement. Do you have any concerns or reservations about this requirement? Explain.

    (Open Ended Question)

  2. * Please describe your experience using a multi-line telephone system.

    (Open Ended Question)

  3. * Do you have direct customer service experience? If so, please describe.

    (Open Ended Question)

  4. * Please list your computer skills and how comfortable you are using each program.

    (Open Ended Question)

Required Documents

Required Documents
Optional Documents